Appointments, walk-ins, technicians, statuses, reports and the waiting-room TV — all in one place. Stop chasing cars around the shop and start delivering them.
Still running your service drive on whiteboards, sticky notes and phone calls? Every car that pulls in has a story — an appointment or a walk-in, an advisor, a technician, a promise. Live-Lane puts every one of them on a single, live board.
See who is BUSY, who is FREE, and when each tech clocks in and out.
Appointments and walk-ins sit exactly where the work happens — lunches and end of shift blocked out.
Customer, service, vehicle and status on one card. W for waiter, D for drop-off, R for rental.
The board moves with the day — so nothing waits without someone knowing.
Every feature exists to save a phone call, a walk to the shop, or a customer's patience.
Received today, unassigned, free technicians, free within the hour, on hold and scheduled appointments — always at the top of the board.
Appointments and walk-ins land in one queue, then move to a technician's column in a single gesture.
From appointment to delivered, every card changes color the moment the work does.
Each technician's day is drawn on the board, so no one promises a car to someone who's already gone home.
Browser notifications keep advisors informed without staring at a screen.
Show rate, appointment compliance and minutes per status — exportable to CSV in one click.
Open a case with a screenshot right from the app, and follow the conversation in the same place.
Before you quote a time, the board tells you when a car that comes in right now would actually start — per shop.
Every card on the board wears its status. Hover to see what each one means.
“A faster lane means happier customers and a more profitable service department.”Start your free trial →
Built to fix the problems every service drive knows: cars with no clear owner, techs waiting on work, and customers asking “is it ready yet?”
Not a generic project tool. Appointments, walk-ins, RO numbers, flat-rate hours, waiters and drop-offs are built in from day one.
Advisors, technicians, managers — and even your customers in the lobby — see the same live status at the same time.
Know who's free, who's over time and which cars still aren't delivered — today, not at the end of the month.
Get your dealership on Live-Lane and run your service drive on it for 30 days. No obligation — cancel anytime.